Director of Harm Reduction Services

Director, Harm Reduction Services

The AIDS Support Group of Cape Cod (ASGCC) is seeking a Director of Harm Reduction Services to provide leadership, direction and oversight for prevention, education, and screening services for harm reduction programs, managers, and staff. These services primarily prioritize members of the LGBTQIA+ communities and people who inject drugs who live on Cape Cod and the Islands. Program oversight will include the continual review and enhancements of current programs to ensure relevance and be up to date with advancements in the field and/or changing demographics. This would include data driven recommendations for growth and/or revisions to meet the needs of the agency. Major components of the services will include Cape-wide harm reduction services, counseling and risk assessments in Provincetown, Hyannis, and Falmouth; as well as mobile services, which includes mobile testing, community education and work performed both in offices and out of the agency’s Mobile Outreach Van. Reporting to the Chief Programs Officer (CPO), the Director of Harm Reduction will also be responsible for representing the agency on various panels, public forums and community meetings in a manner that exemplifies ASGCC’s values, expertise, and commitment to the cause. Essential Functions The essential functions of the Director of Harm Reduction Services are:

• Leadership/Management: Manage and provide leadership for direct reports who manage components of the programs provided through Harm Reduction Services, including the program manager in Provincetown, Hyannis, Falmouth, and outreach platforms.

• Program Growth and Expansion:

  • Ensure programming is reflective of the goals of the agency as directed by the CEO/CPO.
  • Continually review and enhance current programs to ensure relevance and be up to date with advancements in the field and/or changing demographics.
  • Provide the CEO/CPO with data driven recommendations for growth, expansion and/or revisions to meet the needs of the agency.
  • Develop and implement new programs as needs emerge. Implement improvements for maximizing efficiencies and provide consistency throughout programs.
  • Develop policies and procedures aligning service delivery with the requirements of government contracts, grants, foundations, or as otherwise required by the organization.
  • Review other provider programs (state & nationally) to support improved systems such as documentation, data collection, and best practice implementation.
  • Develop, review and update procedures for monitoring the quality and quantity of the services being delivered for adherence to outputs, outcomes, goals, expected standards of care, and to meet grant deliverables.

• Direct Services Oversight:

  • Intake: For each participant, ensure intake sessions and risk assessment are conducted to determine participant needs and participants are directed to follow-up care when appropriate.
  • Phlebotomy Services: In collaboration with the Director, Sexual Health Services manage phlebotomy services, including ensuring all staff maintain phlebotomy certification and carry out phlebotomy in accordance DPH standards.
  • Syringe Program: Direct the syringe program, including ensuring staff adhere to syringe service programming policies, and procedures, inventory, data recording, and coordination of staff handling exchanges.

• Outreach Programs:

  • Develop a dynamic outreach model for each ASGCC location to ensure maximum program visibility, provide an opportunity to engage in community awareness and maximize participant involvement.
  • Design and oversee outreach efforts for all locations for mobile and stationary outreach conducted by staff, peer led interventions conducted by community members, individual level interventions including risk assessments and supportive referrals, and group level interventions including Centers for Disease Control behavioral science programming mandated by the Massachusetts Department of Health (MDPH).
  • Oversee cultivation of productive relationships with local businesses and law enforcement agencies.

• Campaigns and Educational Materials:

  • Develop and implement annual marketing plan that outlines material needed to maximize awareness and support corresponding outreach programs.
  • Develop campaign and educational materials for targeted events and prioritized groups.
  • Implement age-appropriate Harm Reduction educational programs for students in various high school classroom settings.


  • Maintain agency-wide harm reduction service data and complete all reporting requirements on a timely basis.
  • Participate in all relevant DPH related site visits.
  • Develop and implement internal trainings to ensure Quality Assurance and Quality Improvement throughout programs, attend trainings as required by funders and ensure all Harm Reduction staff attend required trainings.

Management Team: Participate as a member of the agency Management Team, assist in agency planning including development of workplans, proposals for procurement of services and other agency initiatives.

External Relationships: Represent the agency on various panels, public forums and community meetings in a manner that exemplifies ASGCC’s values, expertise, and commitment to the cause. Strengthen community partner relationships to promote Harm Reduction services.

Participant Complaints: In coordination with program staff, manage and address participant complaints in accordance with the agency’s grievance policy.

Grants Administration: Understand and manage programs to meet existing grant requirements. In developing new programs, the Director may research new grant opportunities and assist in writing grants and proposals to garner funds to fill existing gaps that will meet the harm reduction service needs of at-risk individuals accessing services on Cape Cod.

• Perform other duties and activities as assigned.

Job Qualifications

Knowledge/Skills and Abilities

  • Master’s degree in related field required. LICSW or LCSW a plus.
  • Be familiar with public health priorities that are ASGCC’s focus (including HIV, harm reduction, and behavioral health) and knowledgeable about the populations we serve.
  • Must have demonstrated leadership ability, team management, and interpersonal skills.
  • Must have excellent problem-solving skills, including the ability to quickly assess a situation and come to a solution.
  • Have excellent written and oral communication skills. Have excellent analytical and abstract reasoning skills, plus excellent organizational skills.
  • Must have solid computer skills, including MS office (Excel, Word, PowerPoint), Google Drive, web searches, and email). Must be proficient in use of Mac computers. Knowledge of databases and design pertinent to managing operations data also required.
  • Valid driver’s license, satisfactory driving record, and acceptable background check required.

A person holding the Director of Harm Reduction works both indoors and outdoors, including in offices and community program buildings. There may be times that the Director may encounter sexually explicit language and behaviors at some work environments. Travel between offices is required to meet with staff, stakeholders, and partners and attend events. Travel may be required with little notice.

To apply to this position, please forward a resume along with a cover letter indicating the position that you are applying to and why you would like to work at the AIDS Support Group of Cape Cod to [email protected].

For more information, please contact [email protected]

ASGCC is an equal opportunity employer. A core value of the organization is our commitment to diversity, equity, and inclusion. We welcome all qualified individuals to apply regardless of race, ethnicity, gender identity, sexual orientation, age and /or other factors that define who you are.