Job Posting: Human Resources Manager

We are looking for a Human Resources Manager who has the expertise to play a key role in the growth of the AIDS Support Group of Cape Cod (ASGCC). Our mission is to save lives through prevention, education and life-sustaining services that address public health crises to build healthy communities across the Cape and Islands.

Located in Provincetown, Hyannis, Falmouth, and the Islands, ASGCC has been providing comfort care and services to people living with HIV/AIDS for 35 years. Our services include extensive case management, transportation assistance, access to food and nutrition services, housing assistance, and a wide range of other services to help people living with HIV lead healthy lives. In addition to our client services we provide a full range of prevention and screening services, including providing lifesaving information as well as testing and screening for HIV and many other sexually transmitted infections. As the leading provider of overdose prevention services (including Narcan trainings and distribution) in the region, we are at the forefront of the fight against the opioid epidemic on the Cape; we are deeply committed to working with individuals disproportionately impacted by the stigmatization of addiction. In addition, we operate syringe access programs at some of our sites. Through our outreach programs, ASGCC reaches over 100,000 residents and visitors each year.

The primary purpose of the HR Manager’s job is to partner with the Executive Management team in managing ASGCC’s human resources related business needs, including hiring and interviewing staff, handling employee relations issues, administering pay, benefits, and leave, addressing agency human resources policies and practices, and ensuring compliance with federal and state employment related laws and requirements.

The HR Manager’s essential job functions are:

  • Talent Acquisition: In collaboration with Hiring Managers, recruits, interviews, and facilitates the hiring of qualified job applicants for open positions. Collaborates with hiring managers to understand the skills and competencies required for openings. Supports the entire hiring process including posting jobs, screening job applicants, scheduling interviews, drafting offer letters, extending approved offers, conducting background checks, verifying an employee’s identity and authorization to work in the U.S., and ensuring the entire on-boarding process is timely and seamless. A key focus will be attracting a diverse pool of applicants and expanding the diversity of the agency’s workforce.
  • Diversity, Equity and Inclusion:Work closely with managers and staff to enhance and support workforce diversity, equity, inclusion and organizational culture to ensure alignment with AGSCC’s values.
  • Positive Employee Relations: Proactively maximize positive employee relations by building successful relationships with employees and partnerships with managers. Counsels managers on employee issues, including performance issues, and responds to employee needs. Regularly consult with employees and managers by providing feedback, recommendations, and information to ensure consistent interpretation of ASGCC policies and procedures and federal and state legislation.
  • Employee Relations Issues: Manage employee relations issues, including conducting fair and thorough investigations as needed, ensuring appropriate documentation, recommending appropriate resolutions in accordance with laws, regulations, and/or policies, and composes accurate, timely, and clear communications regarding the outcome.
  • Administration of Employment-Related Transactions: Processes employment-related transactions including promotions, transfers, reclassifications, pay increases, and other transactions. Maintain personnel files both manually and in the HR/Payroll Information System in compliance with federal and state requirements.
  • New Hire Orientation Program and Employee Recognition: In collaboration with other assigned staff and the agency’s IT vendor, develop and implement an orientation program designed to support new hires assimilation into the agency as quickly as possible and to support retention of staff and account for company property. Develop and implement employee recognition programs.
  • Performance Reviews: Lead the performance review process.
  • Pay and Benefits Administration: Process pay and benefits changes. Ensure employees are appropriately enrolled in benefits plans. Assess and determine salary placement on established scales.
  • Data Management: Enter employment and employee data in the HR/Payroll System and produce reports as needed to analyze data.
  • Compliance and HR Best Practices: Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices. Reviews policies and practices to maintain compliance. Ensures all required reporting is completed accurately and on time.
  • Training and Development: Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
  • Audits: Prepare for and participate in regulatory audits. Conduct periodic internal audits as needed.
  • Performs other duties as assigned

An employee in the job of HR Manager is a member of ASGCC’s professional staff, reporting directly to the CEO. A person in this job has no direct reports, however, does require strong leadership skills in working with managers and employees

With respect to the degree to which the HR Manager is involved in decision making, the person holding the job has wide discretion to make decisions that significantly impact the organization. The consequences of making inappropriate decisions, could lead to legal issues, contractual issues, and/or financial loss

The requirements listed below are representative of the knowledge, skills, and abilities required to perform the HR Manager job.

Education and Experience:
  • Bachelor’s degree required, preferably in a related field
  • 5 years HR experience in business and/or in a nonprofit human services organization
  • PHR or SHRM-CP a plus.

Must be able to travel between ASGCC sites and work from different locations as needed.

Must have solid computer skills, including both PC and Mac platforms, MS Excel, Word, PowerPoint, Google Drive, web searches, and email.

  • Must be able to establish and maintain interpersonal relationships while maintaining professional boundaries and develop constructive and collaborative working relationships with others and maintain them over time. Must be able to connect with individuals and be nonjudgmental.
  • When in communities served (Cape Cod), must maintain confidentiality, and both professional and ethical boundaries.
  • Must have demonstrated leadership ability and interpersonal skills.
  • Must have excellent problem-solving skills, including the ability to quickly assess a situation and come to a solution.
  • Must be able to work as a team as well as independently.
  • Must have excellent written and oral communication skills.
  • Must have excellent organizational skills and attention to detail.
  • Must have strong time management skills with a proven ability to meet deadlines.
  • Must have excellent skills in identifying and managing employee relations issues.
  • Must have comprehensive knowledge of state and federal employment laws.

The physical and mental effort demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

To perform the essential functions of the job, the HR Manager must be able to remain stationary (e.g., sit) for 50% of the time and to move about the office, for example, standing, walking, and climbing stairs to meet with various members of staff. In addition, an individual in this job must be able use their hands and fingers to operate a computer as well as have close visual acuity for computer work and reading documents and contracts. Also, a person in this job must be able to communicate effectively, including expressing oneself and to exchange information with others. Finally, a person in this job may occasionally be required to move boxes of files, requiring lifting up to 20 pounds to a height of three to four feet.

The mental effort required to perform the essential functions of the HR Manager include problem solving, handling conflicts and disputes, interpreting data, organizing, reading, and writing. In addition, a person in this role must be able to lead in a crisis involving staff and those served, requiring the ability to compartmentalize and stay focused on solving the issu

The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A person in the role of HR Manager primarily teleworks from their home or other chosen location and regularly travels throughout each workweek to all ASGCC locations as needed.

In a typical office setting performing administrative work, and therefore is not substantially exposed to adverse environmental conditions. In addition, a person holding this job must be able to drive to various office locations and mobile outreach locations and Cape Cod and mobile outreach locations.

This is a full-time position working mostly traditional hours, Monday-Friday, with occasional non-traditional hours for agency events and special service arrangements.

Important Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

How to Apply

Interested candidates should submit their resume and cover letter to join@asgcc.org

Please indicate in subject heading “HR Manager”.  Applications that include cover letters will be preferred.

ASGCC is an equal opportunity employer. A core value of the organization is our commitment to diversity, equity, and inclusion. We welcome all qualified individuals to apply regardless of race, ethnicity, gender identity, sexual orientation, age and /or other factors that define who you are.